Professional overview
Senior IT leader combining board-level technology strategy with deep hands-on expertise in Microsoft enterprise platforms, cybersecurity, networking, virtualization, cloud, backup, and disaster recovery. As IT Manager of a multi-site healthcare group in Doha since 2009 and as an independent consultant, I have delivered 30+ major engagements end to end — architecture, technical planning, implementation, stabilization, and operational support — managing budgets and major initiatives up to approximately QAR 2 million.
Career highlights
Directed enterprise IT for a multi-site healthcare group for 16+ years, sustaining mission-critical clinical and business operations
Delivered 30+ major infrastructure and consulting engagements, supported by project records and professional evidence
Key technology roles in JCI accreditation, Qatar eHealth onboarding, National Health Insurance inclusion, and HMS initiatives
Built and led IT teams of up to 21 professionals in India and 7 in Qatar — recruitment, technical evaluation, and mentoring
Managed technology budgets, procurement, vendor negotiation, and major projects up to approximately QAR 2 million
Recipient of three Microsoft recognition/excellence awards and two employer excellence awards
Professional experience
IT Manager — Al-Hayat Medical Center Group
DEC 2009 – PRESENTDoha, Qatar
- Lead enterprise IT strategy and operations for a mission-critical, multi-site healthcare environment, aligning infrastructure, security, and modernization with clinical and business priorities.
- Architect and operate the full Microsoft enterprise stack — Windows Server, Active Directory, Microsoft 365, Hyper-V — alongside networking, storage, backup, endpoint security, and cloud-connected services.
- Strengthened cybersecurity and resilience through next-generation firewalls, EDR, security hardening, controlled remote access, continuous monitoring, and disaster recovery planning.
- Advise executive management on technology investment, infrastructure risk, vendor selection, and business continuity; manage budgets and initiatives up to approximately QAR 2 million.
- Key technology contributor to JCI accreditation, Qatar eHealth onboarding, National Health Insurance inclusion, and HMS-related programs.
- Recruit, mentor, and lead teams of up to 7 IT professionals; drive automation and operational visibility with Ansible, Python, Wazuh, and GLPI.
Independent Enterprise Technology Consultant
2010 – PRESENTQatar & GCC · concurrent, part-time consulting
- Delivered 30+ major infrastructure and consulting engagements across healthcare, financial services, manufacturing, and trading sectors.
- End-to-end IT infrastructure for a five-branch healthcare organization: enterprise networking, Microsoft platforms, cybersecurity, virtualization, backup, and resilience planning.
- Microsoft infrastructure architecture and technical planning for a private hospital data center project (~QAR 2 million), including network planning and HMS implementation coordination.
- Designed and standardized Microsoft enterprise infrastructure for a seven-location healthcare organization.
- Secure infrastructure design for financial services and money exchange environments, emphasizing security, availability, and controlled operations.
- Client names and detailed project evidence available on request, subject to confidentiality.
Senior Technical Support Engineer — Microsoft US/Canada Process
OCT 2005 – DEC 2008Aditya Birla Minacs · Bangalore, India
- Advanced Tier-3 support for Microsoft server, messaging, operating system, and connectivity issues for enterprise customers across the US and Canada.
- Earned three Microsoft recognition/excellence awards for technical performance and service quality.
Technical Trainer
AUG 2003 – SEP 2005Indian Institute of Hardware Technology (IIHT) · Bangalore, India
- Delivered classroom and hands-on lab training in networking, operating systems, Microsoft technologies, and system administration; mentored students toward industry certifications.
System Administrator
FEB 2001 – AUG 2003Transit Infotainment Pvt. Ltd. · Kochi, India
- Administered network, server, and end-user computing environments; implemented data protection, access control, and support processes.
Technology portfolio
Windows Server 2000–2025 · Active Directory · Microsoft 365 · Exchange · Hyper-V · Azure
VMware · Azure · AWS · GCP · virtualization · storage · server consolidation · hybrid infrastructure
Palo Alto · Check Point · Fortinet/FortiGate · SonicWall · EDR/XDR · endpoint protection · security hardening
Cisco Catalyst · Aruba · HP · Extreme Networks · Ubiquiti · VLAN · VPN · WAN · routing & switching
PowerShell · Python · Ansible · Wazuh · GLPI · SolarWinds · Wireshark · Auvik
Rubrik · Acronis · Veritas Backup Exec · disaster recovery · business continuity
Education, certifications & awards
Education
- Bachelor of Commerce (B.Com.) — University of Calicut, India
- 3-Year Diploma in Software Engineering — Aptech Computer Education
- 2-Year Advanced Infrastructure & Networking Program — IIHT, Bangalore (A+, Network+, MCSE, CCNA, RHCE, UNIX/Solaris curriculum)
Certifications
- Cisco Certified Network Associate (CCNA)
- Microsoft Certified Solutions Associate (MCSA – Messaging)
Awards
- Microsoft Recognition / Excellence Awards ×3
- Employer Excellence Awards ×2
Languages
- English (Fluent) · Malayalam (Native)
- Hindi (Professional) · Arabic (Basic) · Kannada (Basic)
Infrastructure · Security · Continuity
Technology is successful only when it is reliable, secure, and aligned with business operations. Every solution I design is built for long-term stability, compliance, and scalability — not just go-live day.
Location & availability
Based in Doha, Qatar · Available for consulting across Qatar & GCC · Open to remote and hybrid opportunities — not seeking relocation.
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Naveen Prasad Kuniyil